Over time the customer relationship programme has been more firmly linked with our strategy, leading to greater actionability resulting in a series of internal and external initiatives and communications to drive change
This study has been a source of new thinking around the marketing organisation. This has to be one of the most referenced pieces of research in my experience at this company.
The study we set up with Harris six years ago has grown into one of the most valuable and actually used pieces of research we run. The Harris team has supported us strongly on everything from data analysis to training and delivery of strategic insights.
It is hugely reassuring to know that you are working with a team that really understands and enjoys the subject matter. Their reports are easy to read and offer great insight, and their approach is faultless and adaptable.
Harris have unparalleled knowledge of our sector, providing in-depth, relevant and actionable insights on every single project. They are always our first port of call, are an absolute pleasure to work with and will always work hard to accommodate our needs, no matter what it takes. It is agencies like Harris that make my job so much easier!